Important Message
Coronavirus update 30th May 2020 Further to Government guidance issued on 29th May 2020 we shall fully open on Monday 1st June 2020. We shall still continue to offer a CLICK AND COLLECT service in addition to our CLICK AND DELIVER service. Deposits can be made over the phone or securely online and are fully refundable if the car is not to your satisfaction or you have simply changed your mind. We can deliver your car to you observing social distance measures (first 20 miles free and thereafter a £1.50 per mile charge). We thank you for your custom and continued support in these exceptional times. Luton Trade Centre

AA Dealer Promise

This dealer has signed up to the AA Dealer Promise

What is Dealer Promise?

It's basically the AA's 10 Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

While all of our dealers are reputable traders some of them have taken it to the next level by signing up to our Dealer Promise.

What are the promises? The dealer will...

  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • Welcome any vehicle inspection by us or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • Be audited by us once a year to ensure compliance with this Dealer Promise
  • Enable you to escalate issues to us and we will mediate between you and the Dealer
  • The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
  • All vehicles come with 12 months free breakdown cover, make sure you get covered
This dealer has signed up to the AA Dealer Promise